Privacy Policy

This Privacy Policy governs the manner in which Blue Guruz Company Limited collects, uses, maintains and discloses information collected from users (each, a “User”) of the Zip Ride app. This privacy policy applies to the Zip Ride app and all products and services offered by Blue Guruz Company Limited.

What data we collect

We may collect the following information: name, surname, contact information including email address, demographic information such as country, preferences, and interests other information relevant to customer surveys.

Background Check and Identity Verification

We collect background checks and identity verification information for users.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users register on the Zip Ride app, make a ride request, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Zip Ride app. Users may be asked for, as appropriate, name, email address. We will collect personal identification information from Users only if they register for the service.

Location data

We collect precise or approximate location data from a user’s mobile device if enabled by the user to do so. For drivers, the Zip Ride app collects this data when the Zip Ride app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device. For riders and renters, we collect this data when the Zip Ride app is running in the foreground.

Transaction Information

We collect transaction information related to the use of our services, including the type of services requested or provided, date and time the service was provided, amount charged, distance traveled, and payment method. Additionally, if someone uses your promotion code, we may associate your name with that person.

Usage Data

We collect data about how users interact with our services. This includes data such as access dates and times, app features or pages viewed, app crashes and other system activity.

Device Data

We may collect data about the devices used to access our services, including the hardware models, device IP address, operating systems, and versions, software, preferred languages, unique device identifiers, serial numbers, device motion data, and mobile network data.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Zip Ride App. Non-personal identification information may include the hardware models, device IP address, operating systems, and versions, software, preferred languages, unique device identifiers, serial numbers, device motion data, and mobile network data.

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Zip Ride App.

Sensitive and private data exchange between the Zip Ride App and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Zip Ride App or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Blue Guruz Company Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using the Zip Ride App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Zip Ride app. Your continued use of the Zip Ride app, following the posting of changes to this policy will be deemed your acceptance of those changes.

This document was last updated on December 20th, 2019

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